Contact Basic Survival Gear Support
FAQ
How do I create an account?
How do I create an account?
Go to the "Login / Register" section on the website and follow the instructions. You'll need to provide your name, email, and create a password.
Do you deliver globally?
Do you deliver globally?
Do you ship internationally?
At this time, Basic Survival Gear ships only within the United States. We currently do not offer international shipping.
Our goal is to provide fast, reliable service to customers throughout the U.S. If international shipping becomes available in the future, we will update our shipping policy and website accordingly.
If you have questions about shipping or product availability, please contact us and we'll be happy to help.
Can I update or stop my order?
Can I update or stop my order?
Yes, you can! If your order hasn’t been processed yet, we’re happy to help you make changes or cancel it. Just contact our support team as soon as possible, and we’ll take care of the rest.
How can I view my order history?
How can I view my order history?
Order history is available in your account under the “My Orders” section.
Need more help?
"Got a question or need support? Our team is here for you. We’ll happily share details about your order, tell you more about our products, and keep your preferences in mind. Just use the form below — your feedback matters to us, and we’re ready to help anytime!"
About Basic Survival Gear LLC
Basic Survival Gear LLC is a Wisconsin-based small business focused on emergency preparedness, first aid supplies, and practical readiness solutions for individuals and families.
Our mission is to help people prepare for life's unexpected challenges with reliable products, trusted information, and a common-sense approach to preparedness. We believe readiness should be practical, accessible, and focused on real-world needs.
